Private tours into the heart of Bizen

Q: What is your general cancellation policy? A: Because our journeys are entirely custom-crafted and deeply integrated with independent local hosts, artisans, and small regional venues, we utilize a tiered cancellation policy. This allows us to protect our community partners while remaining as fair and flexible as possible with your travel plans. •30+ Days Before Your Tour: -Before Planning Has Begun: If you cancel before we have initiated the custom design and coordination of your itinerary, you will receive a 100% full refund. -After Planning Has Begun: If custom itinerary design, routing, and local partner coordination have already commenced, a 10% planning fee is retained to cover the administrative time dedicated to crafting your journey. •15 to 29 Days Before: A 50% cancellation fee applies. •0 to 14 Days Before: 100% non-refundable. At this stage, all logistics, private bookings, and artisan sessions are fully locked in. **Travel Insurance Recommendation:  Because we are a small, independent operation and cannot absorb last-minute disruptions, we strongly recommend purchasing comprehensive travel insurance to protect your investment in case of unexpected medical or transit issues. •Cancellation Due to Weather: The tour will be canceled but no fees will be taken, in particular for boat tours when there is heavy rain, strong wind, etc.)